1. Information We Collect
Information You Provide
- Account Information: Your name, email address, and phone number for account creation and communication
- Student Information: Your student's name and Canvas student ID for grade monitoring
- Canvas Credentials: Temporarily collected during setup to obtain secure access tokens
- Communication Preferences: How and when you want to receive alerts
Information We Automatically Collect
- Grade Data: Your student's grades, assignments, and course information from Canvas
- Usage Information: How you use the Apparent app and website
- Device Information: Basic device and browser information for security and compatibility
- Log Data: Server logs including IP addresses, access times, and pages viewed
2. How We Use Your Information
We use your information solely to provide the Apparent service:
- Monitor your student's Canvas grades and assignments
- Send you alerts about grade changes and missing assignments
- Provide AI-powered insights about your student's academic progress
- Communicate with you about your account and our service
- Improve our service and fix technical issues
- Ensure security and prevent fraud
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share limited information only in these circumstances:
- Service Providers: Trusted partners who help us operate our service (email delivery, hosting, analytics) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government request
- Safety: To protect the rights, property, or safety of Apparent, our users, or others
- Business Transfer: If Apparent is acquired or merged, with notice to users about any changes in data handling
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict internal access controls and authentication
- Canvas Security: We use Canvas-approved API access methods and never store your Canvas password
- Regular Audits: Regular security reviews and updates
- Data Minimization: We only collect and retain data necessary for our service
5. Your Rights and Choices
Account Control
- Access: View and download your personal information
- Update: Correct or update your information at any time
- Delete: Request deletion of your account and associated data
- Export: Download your data in a portable format
Communication Preferences
- Choose which types of alerts you want to receive
- Set your preferred notification methods (email, SMS, or both)
- Opt out of non-essential communications
6. Data Retention
We retain your information only as long as necessary to provide our service:
- Active Accounts: Data is retained while your account is active
- Deleted Accounts: Most data is deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer if required by law
- Analytics Data: Aggregated, anonymized data may be retained for service improvement
7. Children's Privacy
Apparent is designed for parents and guardians. While we collect educational data about students, this service is intended for use by adults to monitor their children's academic progress. We comply with applicable privacy laws regarding educational data, including FERPA and COPPA where applicable.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email to your registered email address
- Posting a notice on our website
- Updating the "Last updated" date at the top of this policy
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@beapparent.com
- Mail: Apparent Privacy Team, [Address]